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How Can I Pay My Bill?

We offer several easy ways to pay your bill 🔁 Autopay Autopay is the recommended option for all accounts. You can set it up using a debit/credit card or ACH bank account. To update or enroll in autopay: Log in to your [online customer portal] Or call us at 989-720-6000 📞 Pay by Phone Call […]

How come I am not getting my Emailed Invoices?

Check your Spam Box! 📥 My Invoice Emails Are Going to Spam — What Should I Do? If you’re not seeing your invoice emails in your inbox, they may be getting filtered into your Spam or Junk folder. Here’s how to fix it: Step 1: Check Your Spam or Junk Folder Look in your Spam, […]

How do I change my payment method?

How do I change my payment method?   Please note, anytime a payment method is changed, if there is a balance on your account, it will automatically attempt to charge the new method.   Online portal – Login to your online portal and update the payment.  https://account.daystarr.net/sign-in Call our office – Our Customer Experience Team is happy […]

How will I receive an Invoice?

DayStarr operates as a subscription-based service. Here’s how you’ll receive your invoices, depending on your preferences: Email (Default) If autopay is turned on, autopay occurs 21 days after the emailed invoice is sent. This can be changed and if you need a help with that, please contact us! If autopay is turned off, you’ll still […]