Common Questions After Your Install

• How do I set up my voicemail?
  • Voicemail set up – Download Guide
• How do I use a headset with my new phone?
  • Use any blue tooth headset. All blue tooth headsets should pair with the all 5 series phones. Here is a video for using apple airpods https://www.youtube.com/watch?v=zpz53m8WfA4
• How do I set up Max UC?
  1. Installation: install Max UC from the App store or the Apple Store
  2. Open the app and press “Log in”. You will need to allow all notifications
  3. Press Log in Manually
  4. Find Daystarr Communications
  5. Leave all settings checked and press “Accept & Continue”
  6. Enter your Phone number associated with our service and your password
  7. Press Continue
  8. Press Skip
  9. Allow background
  10. That’s it! Any calls within the app will be masked and appear as if from your office phone. You can read voicemails, add contacts, and many more.
• What do I need to use my Yealink desk phone at home?
  • You will need an additional power cord from Daystarr (around $10).
    • WARNING! Do not plug your device into both a power adapter and a power-over-ethernet switch or your phone can be damaged.
  • You can either plug in an ethernet cord to the back of your wireless router or go to settings and use wifi.
  • You may also have to make adjustment on your wireless router. SIP ALG must be turned off. Or you may have to turn off uPnP. To find where you change your setting, searching the internet for your particular router is your best bet.