Our Team

Employee Feature: Katie Nickels  [9/28/2021] If you’ve called or visited our office recently you may have had the pleasure of meeting her, one of our wonderful Customer Experience Team Members, Katie Nickels. As a part of the Customer Experience Team, Katie assists with troubleshooting, customer payments, and service questions and inquiries. Her favorite thing about […]

Employee Feature: Caitlin Brewer [6/24/2021] We are excited to introduce our Customer Experience Manager leading our new Customer Experience Department, Caitlin Brewer. As a part of the leadership team, Caitlin’s top priority is focusing on a healthy company that achieves what we set out to do: improve the lives of people in our communities through […]

New Customer Experience Department  [6/24/2021] One of our main goals here at DayStarr is to ensure our customers have the best experience possible–both with our Fiber Internet and our customer service. From the time our customer contacts our team, to getting connected, and beyond we strive to provide excellent service. This is why we are […]

Employee Feature: Cameron Wilson [3/25/2021] If you haven’t met him already, we would like to introduce you to Cameron Wilson. Cameron is part of our fiber installation team, and also does a lot of splicing. This means Cameron is responsible for connecting our customers to our speedy fast fiber. Cameron was born and raised right here […]

Employee Community Service Program [3/25/2021] DayStarr as a whole has always been committed to serving our community. Both by providing excellent service and by volunteering when we can. That is why we are happy to announce the launch of our Employee Community Service Program. Here’s how this exciting employee program works. Anytime a full-time employee volunteers […]

Employee Feature: Daniel Pray [12/17/2020] Meet Daniel Pray, one of DayStarr’s Customer Support Technicians. As a Customer Support Technician, Daniel promptly identifies any customer issues and finds a quick resolution based on customer needs. He helps with some home and business installs as needed, as well as restores equipment to ensure it is working up to […]

DayStarr Giveback Day [12/17/2020] Earlier this fall we had the opportunity to volunteer for many nonprofits in Shiawassee County, including Child Advocacy Center, DeVries, Respite, SafeCenter and, The YMCA Camp. “We really enjoy giving back to our wonderful community and try to schedule a Give Back Day at least once a year,” said Collin Rose, DayStarr […]

Employee Feature: Dennis Graham [8/17/2020] Meet Dennis Graham (right), one of DayStarr’s Customer Support Technicians. Dennis joined us back in January and has been a great addition to our team. As a Customer Support Technician, Dennis is dedicated to providing exceptional service to our customers. He is always sure to see any issues to the […]

[12/19/2019] Earlier this fall we had the opportunity to give back to our community while volunteering for Respite Volunteers of Shiawassee County. “We try to do a Give Back Day at least once a year,” said Collin Rose, DayStarr President. DayStarr Give Back Days are a great chance for employees that wouldn’t normally work together […]

[08/27/2019] Meet Makenna Chrzan, DayStarr’s Customer Service Representative. Makenna joined us back in January and has been a great addition to our team. If you have called our office, you may have had the great pleasure of talking to Makenna on the phone, as she answers many of the calls that come into our office. […]