DayStarr Delivers the “Big Game” Flawlessly: The Power of Our Fiber Optic Networks

When the Detroit Lions took on the Dallas Cowboys in a nationally streamed matchup on Prime Video, fans across the country were settling in for a big night of football and many were also bracing for slow speeds and buffering screens.

But DayStarr customers? They didn’t have to think twice about it.From kickoff to the final whistle, DayStarr Fiber customers streamed every play in crisp, high-definition without interruptions, even as usage across our network surged dramatically.

In fact, during peak moments of the game, data traffic on the DayStarr network increased by more than 1,100% compared to a typical evening. That’s thousands of households streaming at the same time, often on multiple devices – TVs, phones, and tablets, all pulling data simultaneously.

For most networks, that kind of spike can cause congestion, slowdowns, and frustration right when you least want it. But DayStarr’s fiber optic network is built specifically to handle moments like this.

Why DayStarr Customers Didn’t Experience Any Trouble
While other providers rely on older infrastructure that can fail under heavy demand, DayStarr is powered by a pure fiber optic network, designed to deliver consistent performance even when traffic skyrockets.

Here’s what that means for you:

Unmatched Capacity

Fiber uses light to transmit data, allowing for massive bandwidth. That means multiple 4K streams, gaming, and video calls can all happen at once, without competing for speed.

Peak Performance Guaranteed

An 1,100% traffic increase didn’t slow us down. Our network architecture is built to scale, so you get the speed you pay for, even during the most popular streaming events of the year.

Seamless Reliability

Fiber is less susceptible to interference and signal loss, giving you a stable, dependable connection you can count on when it matters most.
At DayStarr, we don’t just promise fast internet, we build our network so you don’t have to worry about whether it will hold up when everyone is online at once. Whether it’s the Big Game, a season finale, or a house full of devices on a weeknight, our customers can stream, work, and connect with confidence.

A Better Way to Manage Your DayStarr Account: Introducing Our New Billing Portal

At DayStarr, we’re always looking for ways to make your experience faster, simpler, and more secure. That’s why we’re excited to announce the launch of our new billing system and customer portal, designed to give you more control, more convenience, and more peace of mind.

Why You’ll Love the New System

• Secure Payments with Stripe
  Your security is our priority. With our new Stripe integration, your payment information never touches our servers, it’s handled directly between you and your bank. This means you can pay with confidence knowing your information is safe.
• Predictable, Easy-to-Remember Billing
  No more wondering when your payment is due. Your billing date will now match your installation date, making it easy to plan and manage your budget each month.
• Streamlined Navigation
  Whether you need to check your balance, view your services, or review your past invoices, the new portal makes everything easier to find and manage. You can even keep tabs on any open support tickets and their status—all in one place.
• Automation That Works for You
  The system is smarter and more efficient, helping us process your payments, update your account, and resolve tickets faster—so you can spend less time managing your account and more time enjoying your DayStarr Fiber service.

What’s Coming Next

This upgrade is just the beginning! In the coming months, you’ll see even more features rolling out, including:

• Open Support Tickets Right from the Portal
  Need help? Submit and track support requests directly—no need to call or email.
• Full Transparency
  See real-time updates and performance data so you know exactly how your service is doing.
• Mobile App Access
  Manage your account on the go with our upcoming app for iOS and Android.
• Plan Management at Your Fingertips
  Thinking of upgrading your speed? You’ll soon be able to review and make plan changes without ever picking up the phone.

Ready to Explore?

Log in today to check out your new billing portal and see just how easy managing your account can be. It’s another way we’re making sure your internet experience is as reliable, simple, and customer-focused as the service you count on every day.