Every device that connects to the internet uses something called an IP address — like a street address for where your internet traffic should go. But not all IP addresses work the same way.
Here’s what you need to know:
CGNAT means your internet connection shares a public IP address with others. Your individual device still has a private IP, and the system keeps track of what belongs to you.
Helps conserve limited IPv4 addresses
Works perfectly for streaming, browsing, video calls, gaming, and most normal usage
Does not allow incoming connections (like remote access or hosting)
While CGNAT prevents traditional port forwarding, there are effective workarounds that can help you achieve remote access. If you’re unsure which solution is best for your needs, feel free to contact our support team, or take a look at the CGNAT Port Forwarding workaround page.
A Public IP is a unique address visible on the open internet. It allows two-way communication — meaning other devices can reach you directly.
Can be requested if your setup needs it but does come with a small monthly fee.
Still typically dynamic (can change over time)
A Static IP is a public IP that never changes.
You may need this if:
You’re hosting a server, camera system, or remote desktop system
You have a business setup that needs a consistent address for security or connectivity reasons
DayStarr offers Static IPs for an additional fee — contact us to get set up.
DayStarr operates as a subscription-based service, which means billing is handled automatically unless you choose otherwise. Here’s how you’ll receive your invoices, depending on your preferences:
Autopay occurs 21 days after the emailed invoice is sent. This can be changed and if you need a help with that, please contact us!
If autopay is turned off, you’ll still receive the invoice by email and will need to make a manual payment within 21 days
Your due date will always be clearly listed on the invoice
Paper statements are mailed and the due date is 21 days after the invoice date.
These statements typically reflect a $0 balance, unless:
Your autopay failed
You opted out of autopay entirely
If autopay is disabled, the paper invoice will show a due date on the invoice
A $5 paper statement fee applies each billing cycle
While CGNAT prevents traditional port forwarding, there are several alternatives to access services from outside your home network:
Use IPv6 – DayStarr provides every residential customer with a real IPv6 address. Many modern applications and services support IPv6, which does not require NAT or port forwarding. If the service you want to use supports IPv6, enable it for direct access.
Use a VPN (Virtual Private Network) – A VPN service can create a secure tunnel from your remote device to your home network, allowing access as if you were on your local network. Popular options include self-hosted solutions like WireGuard and OpenVPN.
Cloud-Based Remote Access – Services like Tailscale, ZeroTier, or Remote Desktop solutions (such as AnyDesk or Parsec) create a private network that works around CGNAT without requiring port forwarding.
Reverse Proxy Services – If you’re hosting a web server, tools like Cloudflare Tunnel (Zero Trust Tunnel) or ngrok can expose local services to the internet securely without needing direct port access.
IPv4 to IPv6 Port Forwarding – Cloudflare and similar providers offer free services that allow IPv4 connections to be forwarded to an IPv6-enabled server. This can be a viable solution if the service you are hosting supports IPv6 but your remote users need to connect over IPv4.
Request a Static Public IPv4 Address – If you require direct access for specific needs DayStarr offers a dedicated public IPv4 address as a premium service.
While CGNAT prevents traditional port forwarding, there are effective workarounds that can help you achieve remote access. If you’re unsure which solution is best for your needs, feel free to contact our support team, and we’d be happy to help!
