[Newsletter 6/6/17] Our Fiber Crews are steadily working through Shiawassee County to bring residents and businesses the fastest internet available. While it may seem like progress has been slow, remember that because of fiber’s amazing benefits, it takes awhile to digest!

New Network Construction:

Our main area of focus in developing a residential internet network that is better, faster, and stronger is in the City of Owosso. We are expanding other communities in the county for business services. You may have seen our crews out and about working, so we thought you might be curious about what we are accomplishing!

DayStarr crews out working hard on a beautiful day!

In the city of Owosso, we are about to finish installing fiber optic internet in what we call SC7 (splitter cabinet 7). This is the area north of King Street and east of Dewey Street (highlighted in white). After this project is complete, our crews will be working on SC6 (splitter cabinet 6, highlighted in red) which they hope to finish in August.

In the near future, we will expand on Grand River Road east to State Road and go north and south half of a mile.

We recently added additional cable in Perry going east on Lansing Road out to Bennett Drive. This will expand our business area in Perry. DayStarr fiber internet has started to be installed in the communities of Owosso, Perry, Durand, Ovid, Laingsburg, Corunna, and St. Johns.

So far 2017 has been a record setting year. Our team has completed more than 120 residential fiber installs, and more than 25 new business fiber installs. We are on track to hit our goal of installing 500 new residential customers, and 100 business customers this year. Last year we did a combined total of 260 installs, so we are quite pleased with the level of progress this year. We hope you are too!

Can’t remember what all the hype is about fiber optic Internet? Here are a few reminders:

As we get into the heat of summer, our crews will be busier than ever! Be sure to say hello if you see our trucks out and about!

Curious how you can get fiber Internet at your home or for your business? Contact us today!

[Newsletter 6/6/17] To make sure you know this isn’t fake news, we are keeping our DayStarr update rather boring. The big news around here is that we have implemented a new billing process (Woohoo!) and we’ve launched a fancy new website.

So why does this matter to you, our faithful customer? Well, hopefully, it will make your life easier! (Maybe not SO boring!)

Bills, Bills, Bills

Previously, we handled all billing in-house, which required some of our staff to maintain the system. Despite the tremendous enthusiasm in which our staff handled billing, we decided that it was better to outsource this task so we could concentrate on more important things (you!).

The updated process offers a new bill format, more flexibility to customize your bill to include or exclude details, consistent auto-bill payment options, and an all-around nicer electronic billing experience. Try it out and let us know what you think.

 

Time for a Facelift (Not You)

Given that we are striving day in and day out to build a cutting-edge Internet network, we felt that it was time for our website to look as modern as we feel!

The new site has been refreshed and restructured to represent the direction of the company better. More importantly, it is organized in a way that is more functional, enjoyable to use, and easier to find the information you are looking for!

A few things you can find on the new and improved site:

Have comments? Contact us today!