The introduction of high-speed fiber infrastructure in Owosso that allows for speeds beyond 1000M – or 1G (one “gigabit”)—means Owosso is now considered a “gig city,” putting a small town on par with numerous other large cities around the country and increasing property values, attracting new businesses and adding one more incentive to keep younger entrepreneurs and workers in town.

DayStarr Communications started building a fiber optic network in Owosso on its own – unlike most other gig networks – more than three years ago. Construction continues on a neighborhood-by-neighborhood basis, with hopes of having the entire city finished within another two to three years. More than 2,000 homes already have access. Because of the cost of building fiber, it is unusual for companies the size of DayStarr to tackle this kind of project without loans, federal grants, etc., according to DayStarr President Collin Rose.

“The reason 1G Internet is not widely available today is because internet providers have to place new fiber optic lines on poles or underground as existing copper infrastructure that has powered the telephone and cable companies for years just isn’t sufficient. Building all new infrastructure is very expensive. We’ve received great cooperation from our local municipalities, but the installation process is time consuming. 1G is still a fairly new option, but demand is increasing every day,” Rose explains.

“The 250M our internet customers start with is fast enough for many users today, but we know the demand for speed is only going to increase. All of our existing infrastructure has been upgraded to support 1G, and the fiber optic infrastructure we are placing today will support the demands of the future, like 10G.”

The National League of Cities defines a gigabit city as one where residents and businesses have access to internet connections operating at ultra-robust speeds up to one gigabit per second, or greater in some places. Other gig cities include Chattanooga, Tenn., Seattle, Wash., Kansas City, Missouri and Austin, Tex.

“Owosso becoming a gig city is unique and valuable because of our small size,” explains Justin Horvath, CEO of the Shiawassee Economic Development Partnership. “Compared to places like Chattanooga and Austin, no one expects to find it here, and they certainly don’t expect it to have been built by a smaller local company like DayStarr. This kind of technology opens the door for a much longer list of companies to do business here, which translates into jobs and revenues that benefit our businesses and governmental units. It’s a big deal these days. Businesses look at things like technology infrastructure when deciding where to locate.”

The top three benefits of 1G internet are quick downloads, rare buffering during streaming and simultaneous usage of multiple devices (i.e. streaming on 10 devices at once without delay). Users also find better reliability compared to copper-based services that are impacted by changing weather conditions and aging infrastructure.

When it comes to the Internet, many of us don’t know much about how it works, we just know we need it, and we need it to be fast. It’s all about user experience,” Rose, who is shown below with a display of fiber optic strands, explains. “Whether you are a residential consumer or a business owner, much of your daily life depends on reliable internet. Maybe you are using it for e-mail, research, gaming, streaming music or watching videos, but no matter what, the faster the speed, the better.”

The Fiber Broadband Association reports 89 percent of people surveyed by RVA Market Research ranked availability of reliable, high-speed internet as their number two most important factor when buying a home. It outranked quality schools by 32 percent. Home-based businesses were also found to generate more revenue when using fiber. In terms of home values, fiber availability can increase potential sale price by 3 percent.

FBA’s study also found 11 percent job growth and 19 percent economic growth in gig cities compared to only 7 percent and 12 percent, respectively, in non-gig cities.

1G of fiber internet technically equals 1,000,000,000 bits per second. This is 100 times faster than the average Internet speed in the US. For example, says Rose, if you were to download a full-length high-definition movie (1.5 Gigabytes worth of data), you would be able to download it in less than 20 seconds if you had 1G internet. Depending on the speed, traditional cable internet download of the same movie would take three to five minutes or longer. On DSL it would take 10 to 20 minutes or longer, again depending on speed.

By looking at historical trends, Nielsen’s Law has determined bandwidth needs have doubled every 18 months. With the increasing popularity of services like SlingTV, Hulu, Netflix and Amazon Prime, users’ demand for bandwidth will make it difficult for legacy technology such as DSL to keep up. Luckily, 1G can, explains Rose.

DayStarr is confident 1G will have a positive and profitable impact on the Shiawassee region. It has already built fiber in other areas around the county. Economic development leaders like Horvath and Shiawassee Regional Chamber of Commerce CEO Jeff Deason see the opportunities this technology represents.

“It’s really affected how we think of ourselves as a region,” says Deason. “We’re a smaller-sized city in a rural area. Being ahead of the curve rather than at the end is a real achievement, and one we intend to capitalize on. One of the first ways we’ll do this is to offer the occupants of our new Armory Project DayStarr’s 10G service.”

Downtown development officials agree.

“High-speed fiber throughout our community is a game-changer. It puts our downtown on the leading edge for both business and talent recruitment in our region,” adds Josh Adams, executive director of Owosso Main Street.

One local business owner, whose coffee shop has become a central gathering place, touts high-speed internet availability as a key attractor not only to his establishment, but to those looking to invest in the downtown. In his opinion, being intentional about connecting people is as important as the physical infrastructure of technology.

“We can handle up to 85 devices online at the same time thanks to DayStarr’s fiber. That’s amazing! It allows us to run our point-of-sale devices and internet radio without interruption. As a business owner, it’s one less thing I have to worry about, and it brings people in,” says Nick Pidek, owner of Foster’s Coffee. “Our Downtown Owosso Marketing Initiative, which is aimed at getting people to invest locally through their spending, residency and starting new businesses, will be successful in part because of DayStarr’s initiative. If we don’t have the infrastructure – which people are coming to expect – we are less attractive.

“But Community through Coffee is our mission. We’re about relationships. I see people in here from all walks of life studying, working, streaming and taking advantage of the fiber – building connections of some kind. That’s crucial to a healthy community. Being a gig city has a definite positive ripple effect.”

DayStarr Communications’ Sales Director Mark Hudson recently joined the board of directors for the Shiawassee Economic Development Partnership.

The SEDP’s mission is to improve Shiawassee County’s economy through business attraction, retention and expansion. The group has facilitated a large number of new businesses coming to Shiawassee County, as well as keeping a variety of larger organizations – mostly manufacturers – in the area.

The Shiawassee Economic Development Partnership is governed by a 24-member board of directors. Hudson will help guide strategic visioning and business relations, as well as assist with identifying economic development opportunities.

Hudson has lived in mid-Michigan for most of his life and currently resides in Fenton. He earned a bachelor of science from Central Michigan University and has worked at DayStarr Communications since 2005.

 

2 August 2017 — DayStarr Communications of Owosso announces the completion of a new service area in northeast Owosso, continuing its million dollar-plus investment in communications infrastructure in the city.

Up to 1000M of fiber Internet, TV and phone services are now available near Owosso High School in neighborhoods bordered by North Street on the north; Jackson Drive on the east; King Street on the south; and Gellatly Court on the west. This completes an area that includes homes along north Gould Street and in Osburn Lakes subdivision that started receiving service late last year.

For those wondering if they qualify, DayStarr’s Residential Sales and Community Liaison Aaron Lobb says the company has a service availability map on its website, daystarrfiber.net.

Fiber networks allow for the delivery of up to one gigabit or more of data per second to users. This allows customers to download movies in seconds and can provide a better online gaming experience with speeds unequaled by any local competitor. It also means virtually uninterrupted Internet service for everyone, from casual web surfers and e-mail users to traditional and home-based businesses.

Cable television is provided over DayStarr’s own fiber network through a partnership with TVC, a division of Lennon Telephone Company. Bundles of phone, Internet and TV are available along with customer service from local people. Watch TV Everywhere is included at no charge with TV service and allows users to watch many TV channels on a computer or mobile device. 

“Right now we are working along and to the east and west of north Hickory Street. We plan to continue our expansion as long as the weather is in our favor. We want to encourage everyone who is interested to use the service availability tool on our website, call us, or comment on our Facebook page so we know where demand is the highest,” says Collin Rose, president of DayStarr.

DayStarr began servicing business customers with its fiber network in 2006 and started expanding the network to residential customers in 2014. The network now passes thousands of homes and businesses and will expand neighborhood by neighborhood over the next few years based on demand.

7 July 2017 —  People interested in learning more about the fiber optic technology DayStarr Communications is building in Owosso can find what they need at the company’s expanded and redesigned website, which launched this week.

The change comes as DayStarr, the area’s locally based provider of internet, phone and TV service*, continues to expand its fiber network throughout the city and other select areas of Shiawassee and Clinton counties. Currently, more than 2,000 homes have been “passed” by DayStarr’s fiber. There are also hundreds of businesses who have the high-speed fiber service.

The website, daystarrfiber.net, offers quick and easy access to information about all of DayStarr’s services for both residential and commercial customers. It also has informational blogs, industry resource links and educational videos.

“The new website was designed with our customers in mind. It is easy to find what you are looking for whether that is to check out our offerings or to pay your bill online,” said Collin Rose, president of DayStarr. “Technology changes very quickly, and we are creating a portal for people to learn about the benefits of fiber at the same time we are building out our network. We hope to have all of Owosso completed within the next two to three years.

“Although we are not yet available everywhere, we encourage everyone that is interested to use the Service Availability Tool on our website, call us, or comment on our Facebook page so that we know where demand is the highest.”

*TV service is provided by TVC Inc. of Lennon, Mich.

15 February 2017 — DayStarr Communications of Owosso announces the addition of Aaron Lobb as residential sales and community liaison. He will oversee new customer growth in the residential areas where DayStarr now offers fiber-based internet, cable TV and phone services. 

Lobb lives in Owosso and comes to DayStarr from SageLink Credit Union where he was a team leader in its Corunna branch. He is also the director of youth ministries for Owosso First United Methodist Church.

A graduate of Spring Arbor University, Lobb is an experienced customer service professional who also brings sales, social media and an understanding of current technology trends to the company.

“Aaron will help us expand our customer base in the areas we now have our fiber network,” says DayStarr President Collin Rose. “We have installed more of our infrastructure throughout Owosso, so we are ready to serve hundreds more households who want a better experience when it comes to using the internet, gaming, streaming and responsive local customer service.”

“We recognize that being able to offer products that are user experience-focused will enhance quality of life through faster and reliable access to entertainment, educational resources and communication,” explained Lobb.

DayStarr offers internet starting at 250M for $50/month up to 1000M (1G) for $100/month. Bundled packages are available. TV pricing depends on type of service and package selected. Lobb can be contacted at 989-720-6000 or by visiting www.daystarrfiber.net.

Founded in 2002 as Michigan Online Group, DayStarr has an advanced fiber optic network of more than 150 miles in Shiawassee and Clinton counties. It began servicing business customers with its fiber network in 2006 and started expanding the network to residential customers in 2014. The network now passes thousands of homes and businesses and will expand over the next few years based on demand.