Employee Feature: Katie Nickels 

[9/28/2021] If you’ve called or visited our office recently you may have had the pleasure of meeting her, one of our wonderful Customer Experience Team Members, Katie Nickels. As a part of the Customer Experience Team, Katie assists with troubleshooting, customer payments, and service questions and inquiries.

Her favorite thing about working at DayStarr is the atmosphere. “The team here is very caring and fun-loving! We truly work as a team and are quick to jump up and help each other when needed. This, in turn, helps our customers have the best experience as well,” stated Katie. “I feel fortunate that we are small enough to get to know our customers on a personal level. I have only been here for a short time, but I have already had the pleasure of getting to know many of our customers on a more personal level and to take the time to have a quick chat.”

When Katie is not in the office she enjoys spending time with her family. She often enjoys golfing (or learning to golf) with her husband, going on adventures, crafting with her children, and attending their many sporting events. She enjoys coffee and catching up with her mother and sisters, and spending time playing with her niece, as well as going on walks, and taking trips to her family’s cabin up north.

Next time you are in the office take the time to say hi to Katie.