Mandatory 10-Digit Dialing Coming to Multiple States/Area Codes

 

Alaska

Alabama

Arkansas

Arizona

California

Colorado

Delaware

Florida

Georgia

Guam

Hawaii

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Michigan

907

251

501

480,520,928

209,530,562,626,650,707,925

949,951

719,970

302

321(Brevard County),

352,561,941

478,912

671

808

309,618,708

219,574

319,515

620,785

859

337,504

616,810,906,989

Minnesota

Mississippi

Missouri

Montana

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

Ohio

South Dakota

Tennessee

Texas

Vermont

Virginia

Washington

Wisconsin

218,952

662

314,417,660,816

406

775

603

856,908

505,575

516,607,716,845,914

910

440,513

605

731,865

254,361,409,806,830,915,940

802

276,804

509

262,414,608,920

  

The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.

In order for 988 to work in your area code, 10-digit local dialing must first be implemented.  If your area code is included in the list above, you will need to change the way you dial local calls.

 

What will be the new dialing procedure?

To complete all local calls, you will now need to dial area code + telephone number. This applies to all calls within your area code that are currently dialed with seven digits.

 

Who will be affected?

Anyone with a telephone number from your area code will need to make this change from 7-digit local dialing to 10-digit local dialing.

 

When will the change begin?

Beginning April 24, 2021, you should begin dialing 10 digits (area code + telephone number) for all local calls. If you forget and dial just 7 digits, your call will still be completed.

Beginning October 24, 2021, you must dial 10-digits (area code + telephone number) for all local calls. On and after this date, local calls dialed with only 7-digits may not be completed, and a recording will inform you that your call cannot be completed as dialed.  You must hang up and dial again using the area code and the 7-digit number.

Beginning July 16, 2022, dialing “988” will route your call to National Suicide Prevention and Mental Health Crisis Lifeline.

 

What will you need to do?

In addition to changing the way you dial local calls, all services, automatic dialing equipment, or other types of equipment that are programmed to complete calls to 7-digit local numbers will need to be reprogrammed to complete calls to 10-digit numbers. Some examples are life safety systems or medical monitoring devices, PBXs,fax machines, Internet dial-up numbers, fire or burglar alarm and security systems or gates, speed dialers, mobile orother wireless phone contact lists, call forwarding settings, voicemail services and other similar functions. Be sure to check your website, personal and business stationery, advertising materials, personal and business checks, contactinformation, your personal or pet ID tags, and other such items to ensure the area code is included.

 

What will remain the same?

 

Who may you contact with questions?

If you have any questions regarding information provided in this notice, please call (DayStarr Communications) at (989-720-6000) or access (https://www.daystarrfiber.net) for more information. You can also visit the FCC website at https://www.fcc.gov/suicide-prevention-hotline.